FAQ 2026

 

FAQ + CUSTOMER SUPPORT


All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items.

PLEASE ALLOW UP TO 7 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED. 

Some items will be pre orders and will have the time line in the product's description.

Returns are not permitted as we will provide measurements and charts previously to the purchase. 
RETURNS / EXCHANGES ONLY ALLOWED ON ITEMS THAT ARE DEFECTED.

The item(s) must be unharmed, not worn, unaltered, and free from any odors.

Item(s) must be in original packaging, with tags still attached.

If item(s) do not fit these requirements, it will be sent back to the customer at his/her expense.

 

Shipping costs for returns and exchanges are at the customer's expense. Refunds will be issued upon receiving returns.

Please allow approximately 7-10 business days for refunds to reflect on your account, depending upon the bank.

All refunds will be returned to the original form of payment.

Please email commonragsinfo@gmail.com for any questions. Best way to get in contact with us is via email.

We will try to communicate via INSTAGRAM DMs. Email is preferred. 


ADDRESS CORRECTION

PLEASE verify shipping address before placing your order. If you submitted the wrong address we will try to accommodate the best we can. If we aren’t able to fix it by the time the product has been shipped: we will not be responsible for this. 

IF THE ITEM SHIPS TO THE WRONG ADDRESS AND IS RETURNED TO US, WE ARE NOT RESPONSIBLE FOR YOUR PACKAGE.

FOR ANY OTHER QUESTION OR INQUIRIES PLEASE EMAIL : commonragsinfo@gmail.com